Capability Statement
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Capability Statement

About Us

Unique Building Partners is a fully licensed and insured construction company specialising in insurance building, remedial construction, and property restoration services across residential and commercial sectors. Operating since 2014 across the Central Coast, Hunter Valley, Northern NSW, Gold Coast, and Sunshine Coast, we have built a reputation as trusted partners for 24/7 emergency response, comprehensive claims management, and high-quality repairs for both domestic and commercial properties.

Our deliberately client-focused and agile structure – combined with rigorous safety, environmental, and quality management systems distinguishes us from larger firms. Unlike generalist builders, we bring proven expertise in commercial construction, custom residential building, and multi-unit developments to every insurance claim, understanding both the unique pressures of insurance restoration and the importance of restoring peace of mind alongside property.

Our Services

24/7 Emergency Make-Safes

Immediate action to secure properties and prevent further damage after events like storms, floods or fire.

Claims Management

End-to-end management of insurance claims, including on-site inspections, damage assessments, and coordination with insurers for a smooth claims process.

Repairs & Restoration

Comprehensive building repairs by licensed trades, covering everything from water damage and roof repairs to full rebuilds after major events.

Reports & Quotations

Detailed scope-of-work reports, quotations and specialist reports (engineering, plumbing, electrical) to support claims and ensure accurate repair plans.

Strata & Defect Repairs

Expertise in strata building repairs and rectification of building defects or maintenance issues, including upgrades and compliance work for multi-unit properties.

Combustible Cladding Solutions

Identification and replacement of non-compliant cladding to meet safety regulations and insurer requirements.

Insurance Claims Expertise

End-to-End Claim Management

Comprehensive management from initial assessment to final delivery across all claim types & cost bands

Support for Vulnerable Clients

Clear, considerate communication for customers dealing with stress, language barriers, or financial strain during claims.

Defined Claim Path Control

Clear, structured pathways ensuring consistency at every stage

Streamlined Job Allocation & Scalable Workforce

Quick task assignment with flexible teams to meet demand.

Proactive Communication

Timely updates that keep everyone informed

Robust Tracking and Reporting

Systems designed for transparency, accuracy, and efficiency

Refined Repair Methods & Processes

Continuously improving to reduce costs & claim life cycles

Complaint Management Processes

Transparent, prompt issue resolution to maintain trust.

Operational Capability and Scalability

Scalable Workforce & Rapid Mobilisation

Our deliberately structured workforce and trusted subcontractor network enable rapid mobilisation during major events or multiple simultaneous claims. We maintain defined path control protocols to streamline emergency response without impacting our business-as-usual operations. Our scaled team capacity means we can absorb high-volume claims across all cost bands without compromising quality or SLAs.

Trusted Subcontractors Across Affected Areas

Our established relationships with qualified trades and specialists across our service regions ensure rapid deployment of appropriate resources. We leverage this network to manage competing demands during catastrophic events whilst maintaining consistent quality standards.

Licences, Certifications & Industry Memberships

Compliance Framework and Quality Systems

  • Fully licensed builders compliant with Building Practitioners Act and State/Territory building codes and regulations
  • Rigorous safety, environmental, and quality management systems
  • Proven financial stability verified by insurers
  • Professional member network and established subcontractor relationships
  • Demonstrated experience with insurance claim protocols and SLA compliance
  • Formal complaint management and dispute resolution processes

Our In-house Project Delivery Team

At Unique Building Partners, every project succeeds through the collaboration of our in-house skilled specialists. From feasibility to handover, our delivery team combines industry expertise and hands-on dedication to keep your build on time, on budget and up to our exacting standards.

Estimators
Project managers
Contracts administrators
Building cadets
Accounts administration
Site supervisors
Leading hand carpenters
Apprentice carpenters
Labourer

Service Area

Serving Sydney and the east coast of NSW and QLD up to the Sunshine Coast since 2014.